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Training All Courses

Training courses are available covering every aspect of successfully utilizing Health Enterprise. On this page, you can view all courses or search for specific courses by using the search area below. You can also visit topic specific pages to see courses listed by topic. These pages are accessed from the "Training Courses" menu item in the main menu.

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Global
Free
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Introducing ND Health Enterprise MMIS

This CBT is an introduction to the MMIS for first time users.
cbt global external
Global
Free
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Features & Functionality

This CBT teaches the basic features and functionality of the ND MMIS Health Enterprise.
cbt global external provider
Global
Free
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Basic and Advanced Searching

This CBT ensures learners have knowledge of the Search functions of the MMIS.
cbt global external
Global
Free
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AVR Overview

This CBT shows how to access and use the Automated Voice Response System (AVRS).
cbt global external
Security
Free
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Being an Organization Administrator 6/15/15

This webinar shows how an Organization Administrator works with security accounts for users within their organization.
webinar external security
Global
Free
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Bismarck - 5/14/15 - Regional Training Session

The Regional instructor led training session in Bismarck.
ilt global
Global
Free
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Changing an AVR PIN

External users can reset or change their AVR PINs.
cbt global provider
Claims
Free
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Checking claims Status and Payments Online and Using the AVR 5/22/15

This webinar Teaches Providers how to check claims status and payments, and will show providers and their Organization Administrators how to access and use the Automated Voice Response System (AVRS).
webinar external claims
Claims
Free
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Checking Claims Status and Payments Online and Using the AVR 5/29/15

This webinar Teaches Providers how to check claims status and payments, and will show providers and their Organization Administrators how to access and use the Automated Voice Response System (AVRS).
webinar global external claims
Claims
Free
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Checking Claims Status and Payments Online and Using the AVR 6/08/15

This webinar Teaches Providers how to check claims status and payments, and will show providers and their Organization Administrators how to access and use the Automated Voice Response System (AVRS).
webinar global external claims
Claims
Free
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Checking Claims Status and Payments Online and Using the AVR 6/11/15

This webinar Teaches Providers how to check claims status and payments, and will show providers and their Organization Administrators how to access and use the Automated Voice Response System (AVRS).
webinar global external claims
Claims
Free
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Checking Claims Status and Payments Online and Using the AVR 6/22/15

This webinar Teaches Providers how to check claims status and payments, and will show providers and their Organization Administrators how to access and use the Automated Voice Response System (AVRS).
webinar global external claims
Member
Free
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Checking Member Eligibility

This CBT Ensures external users have the skill & knowledge to check a Member’s eligibility for Medicaid services via the MMIS.
cbt global external
Claims
Free
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Claims Overview and Submitting Service Authorizations Online 5/20/15

This Webinar Shows how to create, submit and manage claims online, and enables external users to efficiently submit Service Authorization (SA) by using the MMIS.
webinar external claims
Claims
Free
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Claims Overview and Submitting Service Authorizations Online 6/05/15

This Webinar Shows how to create, submit and manage claims online, and enables external users to efficiently submit Service Authorization (SA) by using the MMIS.
webinar external claims
Claims
Free
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Claims Overview and Submitting Service Authorizations Online 6/12/15

This Webinar Shows how to create, submit and manage claims online, and enables external users to efficiently submit Service Authorization (SA) by using the MMIS.
webinar external claims
Claims
Free
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Claims Overview and Submitting Service Authorizations Online 6/23/15

This Webinar Shows how to create, submit and manage claims online, and enables external users to efficiently submit Service Authorization (SA) by using the MMIS.
webinar external claims
Claims
Free
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Claims Overview and Submitting Service Authorizations Online 6/29/15

This Webinar Shows how to create, submit and manage claims online, and enables external users to efficiently submit Service Authorization (SA) by using the MMIS.
webinar external claims
Provider
Free
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Enrolling as a Medicaid Trading Partner

Click Enroll Now to download the Enrolling as a Medicaid Trading Partner Job Aid.
global external toolkit
Global
Free
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Enterprise Login and Navigation

This CBT shows how external users can learn how to login and navigate the MMIS.
cbt global external provider
Global
Free
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Enterprise Overview & Being an Organization Administrator 5/18/15

This webinar is an introduction to the MMIS for first time users and how an Organization Administrator works with security accounts for users within their organization.
webinar global external
Global
Free
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Enterprise Overview & Being an Organization Administrator 5/19/15

This webinar is an introduction to the MMIS for first time users and how an Organization Administrator works with security accounts for users within their organization.
webinar global external security
Global
Free
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Enterprise Overview & Being an Organization Administrator 6/01/15

This webinar is an introduction to the MMIS for first time users and how an Organization Administrator works with security accounts for users within their organization.
webinar global external security
Global
Free
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Enterprise Overview & Being an Organization Administrator 6/10/15

This webinar is an introduction to the MMIS for first time users and how an Organization Administrator works with security accounts for users within their organization.
webinar global external security
Global
Free
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Enterprise Overview & Being an Organization Administrator 6/19/15

This webinar is an introduction to the MMIS for first time users and how an Organization Administrator works with security accounts for users within their organization.
webinar global external security
Global
Free
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Fargo - 5/11/15 - Regional Training Session

The Regional instructor led training session in Fargo.
ilt global
Global
Free
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Finding a Healthcare Provider

This CBT enables public users to locate providers on the MMIS.
cbt global external
Global
Free
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Finding Information Online

This CBT teaches how to locate information from within a Providers account in the MMIS.
cbt global external
Claims
Free
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Inquiring on Claims and Payment Status Online

This CBT teaches how to check claims status and payments online through the MMIS.
cbt external claims
Security
Free
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Maintaining Organization Security

This CBT provides Organization Administrators with guidance on how to work with security accounts for users within their organization.
cbt external provider security
Claims
Free
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Managing Claims Online

This CBT teaches external users the ability to edit, submit and delete saved claims.
Global
Free
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Managing Web Access and Passwords

This CBT enables Org Admins to manage users’ web access and passwords within their organization.
cbt global external
Global
Free
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Minot- 5/13/15 - Regional Training Session

The Regional instructor led training session in Minot.
ilt global
Pharmacy
Free
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Overview of Pharmacy Management for External Users

This CBT will show users how to inquire in the OS+ in each sub-system.
cbt external pharmacy
Claims
Free
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Overview of Submitting Claims Online

This CBT introduces providers, office staff, and trading partners to the options available for creating, submitting and managing individual professional, institutional, and dental claims online.
Pharmacy
Free
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Pharmacy Management in the MMIS 5/27/15

This CBT will show users how to inquire in the MMIS in the subsystems relevant to Pharmacy claims.
webinar external pharmacy
Pharmacy
Free
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Pharmacy Management in the MMIS 6/09/15

This CBT will show users how to inquire in the MMIS in the subsystems relevant to Pharmacy claims.
webinar external pharmacy
Pharmacy
Free
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Pharmacy Management in the MMIS 6/18/15

This CBT will show users how to inquire in the MMIS in the subsystems relevant to Pharmacy claims.
webinar external pharmacy
Global
Free
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Provider Message Center

This CBT shows how to use the Provider Message Center for external users.
cbt global provider
Global
Free
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Receiving Payment by Direct Deposit

This CBT shows external users how to set up direct deposit.
cbt global external
Global
Free
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Registering for Enterprise Web Access

This CBT provides information to providers on appointing and registering Organization Administrators.
cbt global external
Service Auth
Free
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Requesting a Service Authorization Online

This CBT shows external users how to submit a request for Service Authorization (SA) online.
cbt service authorization external
Global
Free
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Security, Passwords & System Messages for External Users

This CBT ensures learners know how to change their own password and read system messages.
cbt global external
Claims
Free
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SFN 1730 HCBS Paper Claim Instructions

This CBT provides field level instruction on how to complete an HCBS claim form
cbt paper claims instructions external provider
Claims
Free
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SFN 1731 Travel & Lodging Paper Claim Instructions

This CBT provides field level instruction on how to complete an Travel & Lodging claim form
cbt paper claims instructions external provider
Claims
Free
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Submitting Dental Claims

This CBT explains to providers, office staff and trading partners how to create, save and submit a new dental claim.
cbt external claims
Claims
Free
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Submitting Dental Claims Online 5/21/15

This webinar will show you how to submit Dental Claims online
webinar external claims
Claims
Free
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Submitting Dental Claims Online 6/02/15

This webinar will show you how to submit Dental Claims online.
webinar external claims
Claims
Free
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Submitting Dental Claims Online 6/24/15

This webinar will show you how to submit Dental Claims online.
webinar external claims
Claims
Free
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Submitting Institutional Claims

This CBT explains to providers, office staff and trading partners how to create, save and submit a new institutional claim.
cbt external claims