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Training All Courses

Training courses are available covering every aspect of successfully utilizing Health Enterprise. On this page, you can view all courses or search for specific courses by using the search area below. You can also visit topic specific pages to see courses listed by topic. These pages are accessed from the "Training Courses" menu item in the main menu.

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Claims
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Checking Claims Status and Payments Online and Using the AVR 6/11/15

This webinar Teaches Providers how to check claims status and payments, and will show providers and their Organization Administrators how to access and use the Automated Voice Response System (AVRS).
webinar global external claims
Claims
Free
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Checking Claims Status and Payments Online and Using the AVR 6/22/15

This webinar Teaches Providers how to check claims status and payments, and will show providers and their Organization Administrators how to access and use the Automated Voice Response System (AVRS).
webinar global external claims
Member
Free
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Checking Member Eligibility

This CBT Ensures external users have the skill & knowledge to check a Member’s eligibility for Medicaid services via the MMIS.
cbt global external
Claims
Free
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Claims Overview and Submitting Service Authorizations Online 5/20/15

This Webinar Shows how to create, submit and manage claims online, and enables external users to efficiently submit Service Authorization (SA) by using the MMIS.
webinar external claims
Claims
Free
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Claims Overview and Submitting Service Authorizations Online 6/05/15

This Webinar Shows how to create, submit and manage claims online, and enables external users to efficiently submit Service Authorization (SA) by using the MMIS.
webinar external claims
Claims
Free
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Claims Overview and Submitting Service Authorizations Online 6/12/15

This Webinar Shows how to create, submit and manage claims online, and enables external users to efficiently submit Service Authorization (SA) by using the MMIS.
webinar external claims
Claims
Free
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Claims Overview and Submitting Service Authorizations Online 6/23/15

This Webinar Shows how to create, submit and manage claims online, and enables external users to efficiently submit Service Authorization (SA) by using the MMIS.
webinar external claims
Claims
Free
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Claims Overview and Submitting Service Authorizations Online 6/29/15

This Webinar Shows how to create, submit and manage claims online, and enables external users to efficiently submit Service Authorization (SA) by using the MMIS.
webinar external claims
Provider
Free
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Enrolling as a Medicaid Trading Partner

Click Enroll Now to download the Enrolling as a Medicaid Trading Partner Job Aid.
global external toolkit
Global
Free
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Enterprise Login and Navigation

This CBT shows how external users can learn how to login and navigate the MMIS.
cbt global external provider